By partnering with the Comfort24-7 Network, State Automatic safeguards our customers with the “Comfort Promise.” You can trust our technicians to provide the highest quality service, respect your home and deliver sophisticated solutions to the most complex problems. As part of the “Comfort Promise,” our in-home sales and technical professionals are drug-screened, background checked and present identification when they arrive at your door. All Comfort24-7 Providers are fully licensed, insured, and Factory Authorized by Carrier to meet rigid training and customer service standards. To guarantee comprehensive understanding of our products and specialized knowledge in HVAC systems, each team member at State Automatic has achieved NATE certification by completing rigorous, industry-acknowledged exams. As a Carrier Factory Authorized Dealer, we exclusively use Factory Authorized Parts, ensuring our technicians are continually educated in the most advanced technology and state-of-the-art equipment.

The State Automatic “Comfort Promise” also includes a commitment to time management. We recognize your busy lifestyle, and while service schedules sometimes fluctuate due to the complexity of an individual job, you’ll never be stuck waiting for technicians or sales person to arrive. Once you provide a phone number where you can be reached, State Automatic will call or text with updates on our arrival time. Keeping you informed every step of the way eliminates miscommunication and surprises. The team from State Automatic will always explain the work, make cost-effective recommendations and present available options. No work will be completed without your full understanding and authorization.

We prioritize the respect for both your home and your time. As part of our commitment through our association with the Comfort24-7 Network, we promise to maintain a clean and orderly work environment. Our State Automatic professionals will wear protective shoe covers and lay down floor coverings to protect your carpets and floors from dirt or any potential damage. We ensure to leave your home as we found it, but with the added advantage of enhanced and satisfying comfort.

Being a Comfort24-7 Provider, we also place a high value on environmentally friendly practices. Our HVAC experts at State Automatic responsibly recover and recycle any refrigerants that are removed, along with disposing of old equipment in an eco-friendly manner. Moreover, all newly installed Carrier cooling systems utilize Puron Refrigerant, which is recognized and endorsed by the US Environmental Protection Agency for its environmental safety.