The Comfort 24-7 Network

The Comfort 24 7 Network Batavia IL

The Comfort 24-7 Network


When you contact State Automatic, you’ll enjoy peace of mind, knowing the right people are handling your comfort needs. We are committed to our work, delivering diligent service and ensuring your contentment, both now and in the future. As a member of the Comfort24-7 Network, we stand by our work at all stages – before, during, and after any transaction or service – maintaining the utmost standards of service and technical proficiency.

Our 100% Comfort Guarantee gives you the added protection you need to set your mind at ease. At State Automatic, we fulfill our commitments and surpass your expectations, or we rectify the situation. Our work is not finished until you are entirely comfortable.

Included & Excluded

Carrier Air Quality Products

The Comfort Promise

By partnering with the Comfort24-7 Network, State Automatic safeguards our customers with the “Comfort Promise.” You can trust our technicians to provide the highest quality service, respect your home and deliver sophisticated solutions to the most complex problems. As part of the “Comfort Promise,” our in-home sales and technical professionals are drug-screened, background checked and present identification when they arrive at your door. All Comfort24-7 Providers are fully licensed, insured, and Factory Authorized by Carrier to meet rigid training and customer service standards. To guarantee comprehensive understanding of our products and specialized knowledge in HVAC systems, each team member at State Automatic has achieved NATE certification by completing rigorous, industry-acknowledged exams. As a Carrier Factory Authorized Dealer, we exclusively use Factory Authorized Parts, ensuring our technicians are continually educated in the most advanced technology and state-of-the-art equipment.

The State Automatic “Comfort Promise” also includes a commitment to time management. We recognize your busy lifestyle, and while service schedules sometimes fluctuate due to the complexity of an individual job, you’ll never be stuck waiting for technicians or sales person to arrive. Once you provide a phone number where you can be reached, State Automatic will call or text with updates on our arrival time. Keeping you informed every step of the way eliminates miscommunication and surprises. The team from State Automatic will always explain the work, make cost-effective recommendations and present available options. No work will be completed without your full understanding and authorization.

We prioritize the respect for both your home and your time. As part of our commitment through our association with the Comfort24-7 Network, we promise to maintain a clean and orderly work environment. Our State Automatic professionals will wear protective shoe covers and lay down floor coverings to protect your carpets and floors from dirt or any potential damage. We ensure to leave your home as we found it, but with the added advantage of enhanced and satisfying comfort.

Being a Comfort24-7 Provider, we also place a high value on environmentally friendly practices. Our HVAC experts at State Automatic responsibly recover and recycle any refrigerants that are removed, along with disposing of old equipment in an eco-friendly manner. Moreover, all newly installed Carrier cooling systems utilize Puron Refrigerant, which is recognized and endorsed by the US Environmental Protection Agency for its environmental safety.

100% Money Back Satisfaction Guarantee on Installation

By partnering with Comfort24-7, State Automatic is able to offer a Two-year 100% Money Back Satisfaction Guarantee on new system installations. If you’re not satisfied with your new system within two years of the installation date, State Automatic will fix the problem at no cost, or remove the installed component and refund the installation cost. Our Lifetime Craftsman Guarantee covers all ductwork connections, transitions, flue piping and gas and electrical connections. Following a new system installation, we will repair any of these components at no charge to the original purchaser, as long as you still reside in the home.

Guaranteed Energy Savings

As a Comfort24-7 Provider, State Automatic offers a commitment to 25% energy savings in the first year. If your new system, which qualifies based on efficiency criteria, doesn’t achieve a 25% reduction in energy expenses in its first year, we will cover the gap between the expected 25% savings and your actual savings. This guarantee implies that should the costs linked to the gas/electric energy required to run your new HVAC system during the first year post-installation not fall by at least 25% compared to the previous year, State Automatic will compensate you for the shortfall.

100% Money-back Satisfaction Guarantee on Service

Included in the Comfort24-7 “Comfort Promise,” is our One-Year 100% Money-back Satisfaction Guarantee on service. We are entirely committed to your satisfaction, and completely confident in our workmanship. If you are not completely happy with the service performed by our technicians, State Automatic will repair the problem at no charge or remove the installed components and refund the service cost.

Contact State Automatic today!

State Automatic is a Factory Authorized Dealer and a Comfort24-7 Provider. Through our affiliations with Carrier and the Comfort24-7 Network, we are able to provide our customers with top-notch equipment, expert service, and total peace of mind. When you contact State Automatic, you’ll not only get the best value for your heating and cooling dollar, your investment will be thoroughly protected.

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